All Items are ex National Signal warehouse located in Melbourne Australia, and physical products do not include shipping costs. Shopify shipping rates may not always be accurate, and if this case National Signal or its affiliate may reach out to correct and properly advise of shipping information that is correct. Goods will only be shipped once the shipping costs have been paid by the buyer. For large or bulky items such as chairs and or other furniture, all shipping costs must be confirmed prior to purchase. A Valid contact name, number, address must be included in all orders, and receive must be present to receive the goods for the order placed. Should the buyer not be present and carrier delivery is missed any and all additional costs incurred must be paid by the buyer. If any information provided is in accurate and results in further costs, this cost is payable by the buyer.